Privacy Policy

Last Updated: 9th September 2026

At Wildcat Puzzles ("we," "our," or "us"), operated under Wildcat Puzzles, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.wildcatpuzzles.com (the "Site").

Information We Collect

We only collect personal information necessary to fulfill your orders and provide support:

  • Order & Shipping Details: Name, billing address, shipping address, email address, and phone number.
  • Payment Information: Payment details (credit card details, UPI, digital wallet info) are processed securely through our third-party payment gateways (e.g., Razorpay). We do not store or process complete payment card numbers on our servers.
  • Device & Usage Data: Information automatically collected via cookies, such as your IP address, browser type, device type, and pages visited, to ensure proper site functionality and performance.

How We Use Your Information

We use your personal data to:

  • Fulfill, process, and ship your orders, send order confirmations, and provide tracking updates.
  • Communicate with you regarding customer service inquiries or support requests.
  • Send marketing communications, brand updates, special offers, and news about upcoming product launches.
  • Prevent fraudulent transactions, monitor site security, and optimize your browsing experience.

You can opt out of receiving promotional emails or marketing messages at any time by following the unsubscribe link in our communications or by contacting us directly at hello@wildcatpuzzles.com.

Sharing Your Information

We share your personal information only with essential service providers necessary to operate our business:

  • E-commerce Platform: Hosting and website management (e.g., Shopify).
  • Payment Processors: Secure transaction processing.
  • Logistics & Courier Partners: Delivering packages to your address.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security & Retention

We maintain administrative, technical, and physical safeguards to protect your personal data. We retain your order information for our business records, tax, and accounting compliance unless and until you ask us to delete this information.

Your Rights

In accordance with applicable law, including the Digital Personal Data Protection Act, you have the right to access, correct, update, or request the erasure of your personal data, as well as the right to withdraw your consent for data processing at any time. To exercise these rights, please contact us at hello@wildcatpuzzles.com.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after any changes become effective constitutes your acceptance of the revised Privacy Policy.